Privacy Policy
Last updated: March 14, 2026
This Privacy Policy explains how OfferFlow, operated by Optimal Growth Digital (Pty) Ltd, collects, uses, and protects your personal information when you use our services.
Information We Collect
- Account Information: When you create an account, we may collect your name, email address, and other contact information.
- Document Data: Documents you upload, send, or sign using the platform, including signature metadata and timestamps.
- Usage Information: Technical information such as IP address, browser type, device type, and interactions with the platform.
How We Use Your Information
- To provide, operate, and maintain the OfferFlow platform.
- To process electronic signature requests and document workflows.
- To communicate with you regarding your account or service updates.
- To improve our services and develop new features.
- To ensure the security and integrity of our systems.
Third-Party Service Providers
- We rely on trusted third-party services to operate our platform. These may include cloud hosting providers, database infrastructure providers, email delivery services, and payment processors.
- Payment processing may be handled by Paddle.com, our Merchant of Record, which manages billing, tax compliance, and payment processing.
- These providers only access information necessary to perform services on our behalf.
Data Storage and Security
- We use industry-standard security measures to protect your information.
- Documents and data may be stored on secure cloud infrastructure.
- While we implement safeguards, no system can guarantee absolute security.
Data Retention
We retain personal information and documents for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
Your Rights
- You may request access to, correction of, or deletion of your personal information.
- Requests may be submitted by contacting us at support@getofferflow.com.
Changes to This Policy
We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with a revised 'Last Updated' date.
Contact
If you have questions about this Privacy Policy, please contact us at support@getofferflow.com.